Our advice for responsible gaming

1. Use of Lucky Vegas Entertainment Ltd’s websites can be addictive and has no value other than as entertainment and such use is left at your sole discretion.

2. If you feel you need to take action to control your gambling then there are many organizations that can help you.
These include:
www.gamcare.org
www.gamblersanonymous.org


You can also enquire with the Malta Lotteries & Gaming Authority at www.lga.org.mt regarding various measures that can be taken.

3. If your country has one, then you can also ask to be added to the national database of persons banned from gambling.

4. At any time after registering and opening your account you may ask to be excluded and for your account to be frozen temporarily or permanently. Once your request has been processed and your account frozen or closed then no more stakes will be accepted. You will no longer be approached and you will receive no more promotional material from Lucky Vegas Entertainment Ltd.

5. Once the request for permanent self-exclusion has been processed then you cannot open a new account until three (3) years from the closure date have passed. No account closed after permanent self-exclusion can be reopened.

6. Lucky Vegas Entertainment Ltd reserves the right to freeze or close your account at its discretion and return the balance you if it considers that you are addicted to gambling and that the continued use of the services of Lucky Vegas Entertainment Ltd may be detrimental to your health and wellbeing.

RESPONSIBLE GAMING SETTINGS

As part of our commitment to responsible gaming there are various settings in the system that allow you to place controls on your gaming. If you reach any of these limits while playing you will be prompted to either leave the game or adjust your current settings.

The settings are as follows:

Max Bet: This is the maximum amount you can place on any single bet

Max Loss: This is the maximum amount you can lose in any one game session. A 'session' is the considered to be from the moment you launch a specific game until you close that specific game.

The calculation is based on your starting balance so the loss of any funds won in the session will not be counted towards the limit.
For example, if you have a balance of 10 euros, set a lost limit of 5 euros and with the first hand win 10 euros then you will be prompted to leave the game if your balance reaches 5 euros or less (10 opening balance - 5 max loss limit) not 15 euros (10 opening balance + 10 winnings - 5 loss limit).

Depending on the size of your bet it is possible to drop below the loss limit on your final losing bet but once the bet is completed you will be prompted to leave the game. For example, if you have a balance of 10 euros, set a loss limit of 5 euros and then lose a bet of 6 euros your balance will be 4 euros.

Max Playing Time: This is the maximum amount of time you can spend in a single session before you are prompted to leave the session. A 'session' is the considered to be from the moment you launch a specific game until you close that specific game.

Alert Me Every: You can choose to have the system alert you every set time period. This will not prompt you to leave the game, it is just an alert as to how long you have been playing so far. You must tick the appropriate box to setup this alert.

You can set or change your responsible gaming settings at any time by clicking the responsible gaming icon while playing any game.

You may change your settings at any time. Lowering a setting will take effect immediately however increasing a setting will only take effect in 7 days.'