Account Verification

To ensure account and player security and for compliance with the regulations of the Malta Lotteries & Gaming Authority (LGA) we must verify your identity prior to your first withdrawal.

Prior to processing your first withdrawal we will require the following documents:
1) A valid copy of the front and back of a photo identification document such as an Identification Card, Driver’s License or Passport
2) A copy of the front and back of the credit or debit card you have used to make deposits to your account. (Only if you have used a credit/debit card to deposit)

If sending a copy of the card please cover the middle 8 digits of the card number on the front of the card and cover the 3 digit CVN security code on the back of the card.

These can be scanned and emailed to or faxed to +356 2060 8101. Please include your username on any email or fax.