Vip Program F.A.Q.

How do I become a VIP player?
You automatically become a Bronze level VIP as soon as you make your first deposit. You will automatically rise in levels as you play and earn VIP tokens.
What is a VIP level?
Your VIP level is a way of measuring your current ranking with the VIP program. There are 6 levels based on the amount of tokens you have earned; these are Bronze, Silver, Gold, Platinum, Ruby and Diamond.
What are the benefits of being a VIP?
There are various benefits for being a VIP including various bonuses and special promotions. The size and range of benefits increase as you rise to a higher VIP level.

The current benefits are listed on the appropriate page for each level on the VIP Program page.
What are VIP tokens?
A token is a type of point that measures your current VIP level and how close you are to rising to the next level. You earn tokens by playing casino, poker and sports betting. Tokens can also be exchanged for cash and other prizes in the VIP Shop.
How do I earn VIP tokens?
You earn tokens by wagering in casino, poker and sports betting. The rate you earn tokens depends on your current VIP level and is fully detailed on the appropriate page for your level on the VIP Program page. Note that the wagering of bonus funds does not earn tokens, only the wagering of withdrawable funds earns tokens.
How can I use my tokens?
Tokens can be exchanged for cash and other prizes in our VIP Shop.

To exchange your tokens just visit the VIP shop, choose what prize or cash amount you would like and then email the details to vip@luckyvegas77.com

If you have requested a cash prize then the amount will be credited to your account as withdrawable funds within 1-2 business days. If you have requested another type of prize then you will be emailed with more details on how to get your prize.
Where can I see how many tokens I have earned?
You can check your current VIP token balance in two places in your cashier. To view your VIP tokens first login to your account and from the menu bar click the ‘Cashier’ tab, from there you can either click on ‘Account Summary’ or ‘VIP Points summary’ to view your current tokens and required tokens for the next level.

The total amount of tokens you have earned on any given day are credited to your account by 12:00 (GMT+1) the next day. Therefore any tokens you have earned today will be credited to your account by 12:00 (GMT+1) tomorrow.
How do I increase my VIP level?
Your VIP level is changed automatically on the 1st of every month depending on the total number of tokens you have earned.

The required amount is listed on the appropriate page for that level on the VIP Program page. Note that the wagering of bonus funds does not earn tokens, only the wagering of withdrawable funds earns tokens.
How do I maintain my current VIP level?
To maintain your current VIP level you must earn a certain number of tokens every month, if you do not then every month you drop one VIP level to a minimum level of Bronze VIP.

The required amount is listed on the appropriate page for that level on the VIP Program page. Note that the wagering of bonus funds does not earn tokens, only the wagering of withdrawable funds earns tokens.
Where can I see my VIP Level?
You can check your current VIP level in two places in your cashier. To view your VIP level first login to your account and from the menu bar click the ‘Cashier’ tab, from there you can either click on ‘Account Summary’ or ‘VIP Points summary’ to view your current level.
Is my VIP level also valid in poker?
The VIP levels are applicable across all our platforms. Depending on your VIP level you may also be eligible to receive monthly rakeback. The amount of rakeback depends on your VIP level and is detailed on the appropriate page for your level on the VIP Program page. Further information on poker rakeback can also be found on the poker promotions website page.